The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence poster


Winner of The Shingo Research and Professional Publication Award! After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustr

Author Karen Martin

Pages 256

Publisher McGraw Hill Professional

Published Date 2012-06-08

ISBN 0071782389 9780071782388

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